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What is SCORES and How to File a Complaint on SCORES Platform?

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SEBI SCORES platform explained – how investors can file online complaints for unresolved issues like dividend delay, delisted shares, and broker problems

What is SCORES and How to File a Complaint on SCORES Platform? 🏛️

Author: @nkit

Many investors face problems like no response from companies, dividend not received, or issues with delisted shares.

To protect investors, SEBI has created a powerful online system called SCORES.

In this blog, you will learn:

• What SCORES platform is
• When you should use it
• Step-by-step process to file a complaint
• What happens after you file a complaint

Everything is explained in simple and easy words. 😊

What is SCORES? 🤔

SCORES stands for:

SEBI Complaints Redress System

It is an online platform created by SEBI (Securities and Exchange Board of India) to help investors resolve their complaints.

If a company, broker, registrar, or mutual fund does not respond to you, SCORES is the official way to escalate the issue.

Who Can Use SCORES Platform? 👥

SCORES can be used by:

• Share market investors
• Mutual fund investors
• Bond or debenture holders
• Investors holding delisted shares

Both retail and small investors can file complaints easily.

When Should You File a Complaint on SCORES? ⏰

You should approach SCORES only after:

✔ You have contacted the company or intermediary
✔ You did not receive a reply
✔ The issue is still unresolved

SCORES is not the first step, but the final escalation step.

Common Issues You Can Report on SCORES ⚠️

• Non-receipt of dividend
• Share transfer or Demat issues
• Delisted company share problems
• Buyback or bonus issues
• Misconduct by broker or intermediary

How to File a Complaint on SCORES Platform – Step by Step 📝

Step 1️⃣: Visit SCORES Website

Go to SEBI SCORES portal:
https://scores.sebi.gov.in

Step 2️⃣: Register Yourself

Click on Register and enter:

• Name
• Email ID
• Mobile number
• PAN (optional but recommended)

Step 3️⃣: Login to Your Account

Use your registered email ID and password to login.

Step 4️⃣: Select “File a Complaint”

Choose:

• Type of entity (Company, Broker, Registrar, etc.)
• Nature of complaint

Step 5️⃣: Enter Complaint Details

Clearly mention:

• Your problem
• Date of issue
• What resolution you expect

Always keep your explanation short and factual.

Step 6️⃣: Upload Supporting Documents

Attach:

• Demat statement
• Emails sent to company
• Dividend proof or transaction slips

Step 7️⃣: Submit the Complaint

After submission, you will receive a complaint reference number.

This number is important for tracking.

What Happens After You File a Complaint? 🔄

Once submitted:

• SEBI forwards complaint to concerned entity
• Company or intermediary must reply within time limit
• You can track status online

SEBI acts as a monitor, not a judge.

Important Things to Remember About SCORES ⚠️

• SEBI does not give compensation directly
• SCORES ensures response, not guaranteed recovery
• False complaints may be rejected

Still, SCORES is one of the strongest investor protection tools in India.

Final Thoughts ✨

If you are an investor, knowing about SCORES is very important.

It empowers you to:

✔ Raise your voice
✔ Get official attention
✔ Protect your investment rights

Always keep records and act on time — informed investors suffer less losses. 📘

📚 Join my Telegram channel for educational stock market insights and research:
👉 https://t.me/Investtrade_by_Ankit

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👉 https://www.youtube.com/@knowledgeppt/

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👉 https://www.facebook.com/KnowledgePPT/

⚠️ This content is for educational purposes only. Please do your own research before making any investment decisions.

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